View From The Road

Practical Applications of Reputation Management

Customer ReviewsI just held a follow up webinar to my workshop at the Automotive Marketing Boot Camp on Reputation Management. I waited for a few weeks to see what dealers who attended would implement and how their progress was going. I wanted to share results from three people because it covers a lot of situations you may run into.

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Beware the False Claims

Change is not easy. Not for individuals, groups or businesses. There I said it. Anyone who speaks to the contrary is wrong. I was sitting up the other night flipping the channels and just was amazed at the amount of infomercials I have seen on how we can change quickly or how we can revolutionChange Managementize our life with a certain product, I just laugh and then it made me mad. [read more...]