Hi my name is Glenn and I am a recovering “glass half empty-aholic.” I have worked diligently over time to change my outlook. I have been very successful, but at times I still fall back to focus on what did not work versus what did work.
In the third post of the series on Online Reputation:
Your dealership has created a culture on-site that promotes excellent customer service. You have the tracking to know where you would like people to post, you have optimized your Google Places and now you think, “this all sounds great, I understand the importance, I am ready to go….How do I get people to post?”
My response is simple: Ask Everyone!
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