As a manager of a sales team or a team of supervisors, there will be a time when you need to bring a new member to the team. You have to cut the pile of candidates and resumes down to the final few.
What criteria should you follow when you pick up the phone and call someone to offer the job?
Lately, I’ve been going to a lot of events. I just hit my 3rd in two weeks. At each event there are breakout sessions and roundtables to discuss relevant issues to business.
I’ve been in sessions about Social Media, Workforce Management, Outsourcing, Inventory Control, Cloud Computing, Government Affairs, Vendor Management and about 10 other topics. But not one table dedicated to training.
Okay, so maybe one event skipping management training is okay, but all three? [read more...]
I was having lunch with a friend who is a National Sales Manager and we were discussing the areas of his business that he wants to improve. I uncovered a common structural flaw that many companies have. Not all of the processes for employee job responsibilities are written out. Employees rely on their own notes (if they take any) and the training is delivered by whomever the GM or Site director has was available at the time.
This scenario is completely dysfunctional. [read more...]
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